Post by account_disabled on Dec 24, 2023 10:26:26 GMT
PwC reveals changing consumer behavior in 2020 is accelerating trends in the use of health-sustainability technology. Bangkok, 30 July 2020 – PwC reveals survey results showing consumer behavior has changed dramatically following the COVID-19 outbreak. It was found that most people turned to online shopping to meet social distancing measures. including paying attention to health and promoting behaviors that create more sustainability in society Meanwhile, more than 40% of consumers want businesses to take responsibility for their environmental impacts. and conduct business with more responsibility than before Advising retail companies and customer-facing businesses to devise new methods in the new normal world.
Thai consumers C Level Executive List are increasingly turning to online shopping and paying via e-payments. But businesses must have a good data security system. To build trust with consumers Ms. Wilaiporn Thaweelappantong, Partner, Consulting Business, PwC Thailand, revealed the results of PwC's Global Consumer Insights Survey that the COVID-19 outbreak and ensuing social distancing measures have led to fundamental changes in the way consumers work, consume, communicate and care for their health. This is PwC's 11th consecutive global consumer perspective survey, divided into two surveys: before and after the COVID-19 outbreak. before the results are published in July The survey results focused on studying the shopping behavior of consumers living in urban areas.
Including the acceleration of digital adoption in consumers' daily lives after the outbreak disrupted the old way of life. which at present Around the world, billions of people live in urban areas, which are the driving force of modern world consumption. While important cities around the world are centers of economic activity, Consumers change their shopping behavior. Using social distancing measures To prevent the spread of COVID-19 It has affected every aspect of consumers' lives, including the way they shop for groceries and essential items. It was found that even though purchasing products at grocery stores is still the main channel that consumers choose to use But the report states that more than one in three (35%) of consumers surveyed Turn to online channels to buy food, while 86% of people who shop online now plan to use this channel to continue purchasing products.
Thai consumers C Level Executive List are increasingly turning to online shopping and paying via e-payments. But businesses must have a good data security system. To build trust with consumers Ms. Wilaiporn Thaweelappantong, Partner, Consulting Business, PwC Thailand, revealed the results of PwC's Global Consumer Insights Survey that the COVID-19 outbreak and ensuing social distancing measures have led to fundamental changes in the way consumers work, consume, communicate and care for their health. This is PwC's 11th consecutive global consumer perspective survey, divided into two surveys: before and after the COVID-19 outbreak. before the results are published in July The survey results focused on studying the shopping behavior of consumers living in urban areas.
Including the acceleration of digital adoption in consumers' daily lives after the outbreak disrupted the old way of life. which at present Around the world, billions of people live in urban areas, which are the driving force of modern world consumption. While important cities around the world are centers of economic activity, Consumers change their shopping behavior. Using social distancing measures To prevent the spread of COVID-19 It has affected every aspect of consumers' lives, including the way they shop for groceries and essential items. It was found that even though purchasing products at grocery stores is still the main channel that consumers choose to use But the report states that more than one in three (35%) of consumers surveyed Turn to online channels to buy food, while 86% of people who shop online now plan to use this channel to continue purchasing products.